Victorinox AG guarantees all knives and tools to be of first class stainless steel and also guarantees a lifetime against any defects in material and workmanship (save for electronic components 2 years). Damage caused by normal wear and tear, misuse or abuse are not covered by this guarantee.
Retail knives may be returned within 7 days of being purchased if they are unused and in their original packaging. A 20% restocking fee will apply. Custom orders of any kind are final sale.
If you would like more information on our products or would like to purchase over the phone or in person, please call: (780) 831-2987 (Office) / (250) 804 9876 (Mobile).